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PRIVACY POLICY

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This Privacy Policy applies between you, the User of this Website, and THE HOUSE OF RADHA LTD, the owner and provider of this Website. THE HOUSE OF RADHA takes the privacy of your information very seriously. This Privacy Policy applies to our use of all Data collected by us or provided by you in relation to your use of the Website.

 

THE HOUSE OF RADHA Privacy Policy defines our approach to privacy and data protection. It explains the types of information we collect about you and what we do with that information. It also summaries the steps we take to safeguard your personal information, and outlines what you can do to change your preferences. We understand our responsibilities to treat personal information with respect and acknowledge it is important to make you aware of how we collect, store, and disclose information you have shared with us. We aim to assist you in making an informed decision about sharing personal information with THE HOUSE OF RADHA. This Privacy Policy may be updated from time to time so we recommend that you review this so that you are aware of your rights and any changes.  If you are engaging with THE HOUSE OF RADHA on behalf of others, it is your responsibility to ensure that those you represent are aware of the content of this Privacy Policy and consent to your acting on their behalf.

 

Please read this Privacy Policy carefully.

DEFINITIONS AND INTERPRETATION:

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1. In this Privacy Policy, the following definitions are used:

 

  • collectively all information that you submit to THE HOUSE OF RADHA via the Website.  This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

 

  • Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

 

  • the UK General Data Protection Regulation;

 

  • THE HOUSE OF RADHA: we or us

 

  • User or you: any third party that accesses the Website and is not either (i) employed by THE HOUSE OF RADHA and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to THE HOUSE OF RADHA and accessing the Website in connection with the provision of such services; and

 

  • Website: the website that you are currently using, THE HOUSE OF RADHA, and any sub-domains of this site unless expressly excluded by their own terms and conditions

 

SCOPE OF THIS PRIVACY POLICY:

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2. In this Privacy Policy, unless the context requires a different interpretation:

 

a.     the singular includes the plural and vice versa;

b.     references to sub-clauses, clauses, schedules or appendices are to sub-clauses, schedules or appendices of this Privacy Policy;

c.     a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.     “including” is understood to mean “including without limitations”;

e.     reference to any statutory provision includes any modification or amendment of it;

f.      the headings and sub-headings do not form part of this Privacy Policy.

 

2.1 This Privacy Policy applies only to the actions of THE HOUSE OF RADHA and Users with respect to this Website.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

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2.2  For purposes of the applicable Data Protection Laws, THE HOUSE OF RADHA is the “data controller”. This means that THE HOUSE OF RADHA determines the purposes for which, and the manner in which, your Data is processed.

 

INFORMATION WE COLLECT:

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3. THE HOUSE OF RADHA collects personal information about you through a number of sources, depending on the circumstances of your engagement with us.  Personal information collected and held by THE HOUSE OF RADHA may include:

 

3.1 Your name, email address, contact details, gender, relevant medical background, date of birth, nationality, education, emergency contact details, personal and professional development plan and document, and criminal background; details of the Industry sessions, feedback and testimonials and remote industry internship placement participated in through THE CREATIVE INDUSTRIES MASTERCLASS PROGRAMME.

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3.2 Personal data is either supplied by you directly to THE HOUSE OF RADHA, or provided to us by someone representing you.  Information not collected on our application form is additionally sourced via email and other direct participant communications, including social media.  We may also collect personal information if you choose to, subscribe to our mailing list, newsletter, or request a brochure or other documents.  Online payments are processed through Stripe that is a secure service provider as part of THE HOUSE OF RADHA website for participants or customers to pay for products and services provided.

 

DATA THAT IS GIVEN TO US BY YOU:

4. We collect, hold, use and selectively disclose personal information about you in order to administer the function of selecting you as an eligible        participant on THE CREATIVE INDUSTRIES MASTERCLASS PROGRAMME Industry Sessions or Remote Industry Internship Placement. In the     performance of our normal business activities we may use your information in the following ways:

 

  • Review your suitability for a selected Remote Industry Internship Placement or Industry sessions via an automated or manual method

  • Contact you through a range of mediums to discuss any engagement you may have had with us, including your confirmed participant in the sessions, remote industry internship placement, and any feedback you have provided or any other service you have requested us to perform

  • Meet the requirements of an institutional relationship or insurance policy

  • Make improvements to our industry sessions, remote industry internship placement, our website, applications and marketing, and to provide insights that help us to meet your needs better

  • Promote our participant programme, industry sessions, remote industry internship placement, feedback, reviews, testimonials and photographic images and videos you provide to us, along with your name, details of the programme, may be used for marketing and promotion purposes

  • Produce research and analysis for the purposes of measuring and communicating the impact of participant programme and industry sessions

  • Data relating to criminal offences is not shared with any national law enforcement bodies. In summary, we process your personal information for certain legitimate business purposes, which include:

 

WHO WE SHARE YOUR INFORMATION WITH:

5. We will only use your personal information within THE HOUSE OF RADHA for the purposes for which it was obtained.  We do not provide your personal information to other third-parties without lawful ground for that disclosure.  We will not, under any circumstances, share or sell your personal information with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or organisations as a result of giving your details to us.

 

KEEPING DATA SECURE AND LINKS TO OTHER WEBSITES:

6. We will technical and organisational measures to safeguard your Data, for example:

 

6.1 College or University Where a participant applies through THE CREATIVE INDUSTRIES MASTERCLASS PROGRAMME using a college or university email address, or indicates that they are a student of an educational institution; we may share our name, contact details with the institution.

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6.2 Technical and organisational measures include measures to deal with any suspected data breach.  If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: contact@thehouseofradha.co.uk

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6.3 If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems.  Your unique account is controlled by a password and user name that is unique to you through the secure servers.

 

DATA RETENTION AND HOW WE KEEP YOUR INFORMATION

7. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill purposes outlined in this Privacy Policy or until you request that the Data be deleted.

 

7.1 We are only permitted to store your personal information for as long as necessary having regards to the purposes for which it was collected or related or ancillary purpose. Therefore, we may delete your personal information after a reasonable period of time and, if you have not used our services for some time, you may have to re-enter or re-supply your personal information to us. 

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7.2 At times, we may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes.  If we don’t need to retain information for this period of time, we may destroy and delete it promptly. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

YOUR RIGHTS

8. You have the following rights in relation to your Data:

 

  • Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information.  If we provide you with the access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.”  Where we are legally permitted to do so, we may refuse your request.  If we refuse your request, we will tell you the reasons why.

  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

  • Right to erase – the right to request that we delete or remove your Data from our systems.

  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

  • Right to data portability – the right to request that we move, copy or transfer your Data

  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests

 

8.1 To make enquires, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data at any time), the right to request the personal information we hold about you is rectified, that any of our processing is restricted and the right to data portability.  You can also choose not to provide us with the some of the personal information we request, however this may result in us being unable to provide you with all our services.  Please contact us for further details about any of these rights using e-mail address: contact@thehouseofradha.co.uk.

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8.2 It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. We respect your right to know details about the information we hold about you, and to correct any inaccuracies in our records.  You can view and amend much of the personal information we hold about you by accessing your personal profile account, however if you require further details you can contact us directly and we will acknowledge and provide this within 30 business days.

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8.3 Should you wish to opt-out of receiving communication from THE HOUSE OF RADHA at any stage you can notify us by using ‘unsubscribe’ links provided in email communication. Similarly, you can request that we permanently remove all personal information that we currently hold about you by contacting us.  Once we are suitably notified, we will action your request within reasonable timeframe.

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8.4 If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. 

 

LINKS TO OTHER WEBSITES

9. This Website may, from time to time, provide links to other websites.  We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

 

GENERAL

10. You may not transfer any of your rights under this Privacy Policy to any other person.  We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

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10.1 If you any court or competent authority finds that provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

 

10.2 Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

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10.3 This Agreement will be governed by and interpreted according to the law of England and Wales.  All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

 

CHANGES TO THIS PRIVACY POLICY

11. THE HOUSE OF RADHA reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations

 

CONTACT US

12. If you have any questions about our Privacy Policy or how we use or safeguard our personal information, please get in touch using the following details:  email us: contact@thehouseofradha.co.uk or call us: +44 07748654182.  Our site is operated by THE HOUSE OF RADHA Limited, a company registered in England and Wales under company number 10091198 and with our registered office at 54 Malvern Drive, Brookfield, Middlesbrough, TS5 8JQ.

 

This Privacy Policy was created, May 2024

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